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Worklife Survival

The Great American Performance Review

We all know what a performance review is, or at least we know a good one from a bad one. It is that yearly (if you’re lucky) time when your manager is required by some obscure HR person to fill out a lengthy, often multi-page form that essentially says one of three things: You are great. You are ok. You stink (usually followed by “You’re fired” in 90 days or less). 

The CC: Email Paradox - A Survival Guide

“You don’t have to copy me on every email.”  This is one of the phrases I hear in employee performance discussions with regularity. It is usually followed by, in the time span of usually no more than a week, a glorious chewing out which starts with “Why didn’t you tell me about this?”  Throughout the history of the world, even before we invented the phrase “keeping you in the loop,” we have struggled with who to tell what and w

Be Rude - Get Paid

I am sure everyone has heard the story by now of Steven Slater, the Jet Blue attendant, who decided that his day was not going too well.  So lousy was his day that he grabbed the microphone, yelled obscenities, flung open the door of the plane, and escaped down the evacuation slide.  Now this employee is a cultural hero.  Facebook and MySpace pages have been erected singing his praises.  T-shirts extolling his name are for sale.

When Things Look Good - It's Going To Get Ugly

Times are bad now. Ignore what you are reading in the news because, regardless of the unemployment numbers and the spin, the fact remains that it is an ugly job market. As I am always saying on my show, this is not about politics and I am not going to get into that slime pool (today) but I am continuing to hear that we have turned the corner and the recovery is happening. If that is true, which every fiber of my being says it is not, then we are in for a very ugly time.

Self Eliminating Jobs - A Survival Guide

There is always at least one person (and often entire groups) who, when chaos strikes the workplace, can be heard proclaiming in a half joking manner, "Hey, its job security!" People laugh and agree.  I have even used the phrase myself when I’ve been told I have a Sexual Harassment investigation or an Employee Relations issue to deal with.

Why companies have stupid policies

Recently I had a great debate on the creation of a policy that many people really didn’t think was needed. It brought to my mind the age old question of “What the Heck do we need HR for anyway?” Now this is a thought that I have often held as well, even though I happen to have made my living being part of that oft derided group. Few people understand exactly why companies do what they do.

Whack-A-Mole Management - A Survival Guide

 “Why is everyone in this place a moron?” When that is the first sentence in a scheduled 90 minute productivity review with your boss, you know you have a long day ahead.

When The Boss Is Inspired...Run!

There are thousands of books on management styles. These books are written by some of the most notoriously happy, peaceful, and Zen-like people you have ever met.

Why Fear Works

There has been a noticeable shift in the workplace. When times are good there are many companies who go out of their way to create ways to make work less stressful, more productive, and, for some companies, more fun. Books about reward and recognition thrive and we talk about companies who have discovered that carrots pull employees willingly forward, and sticks… well, no farmer ever got their produce to market by beating their horse one step at a time.

Your Story Is Where Your Resume Begins

There is a spot in our town where merchants gather to display their wares. Tools and equipment to solve every need, clothing to cover even the most challenging figure, and curios to adorn every wall are openly displayed for all to see. Within each merchant lies the hope that each person who passes by their carefully planned display will be tempted to purchase some item ostensibly filling a need or gap in their brief existence. In short, I was at the mall.

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